warranty registration

  • Date of Purchase*

Limited Warranty*

The manufacturer warrants Flame King Products (except paint and finish) to be free from defect in materials and workmanship for 1 year from the date of purchase. Within these periods, the manufacturer will replace or repair defective parts deemed unusable from its original intent by making available the parts thereof FOB Pico Rivera, CA 90660.

Product paint and finish is not warranted. The exterior finish of the product will wear down over time.
 

Clean the unit after each use to maintain the finish and prolong the life of your product. Wipe away all grease and ashes. Keep metal products free of moisture, salts, acids and harsh fluctuations in temperatures.

Warranty does not cover normal wear of parts or damage caused by misuse, abuse, overheating and alteration. Repairs or alterations made by anyone other than Flame King are not covered in this Warranty. Manufacturer will not be held liable for any losses due to neglectful operation. Furthermore, this Warranty does not cover damage caused by natural disasters such as earthquakes, hurricanes, tornadoes, floods, lightning, fires, etc.

Upon the expiration of this warranty all such liability will terminate. No other warranties are expressed or implied.

Keep all original sales receipts. Proof of purchase is required to obtain Warranty services. Prior written approval and a Return Authorization Number must be obtained and accepted for repair or replacement only. Returns must be shipped prepaid. Collect shipment or shipments without a Return Authorization Number will not be accepted.
*Warranty applies to the contiguous US states only.
 

1 Year Manufacturer Warranty:

Amazon Marketplace Warranty: This product includes a one-year warranty. The warranty is only valid if the item is sold directly by Flame King or by the marketplace’s official retail entity (e.g., Amazon.com). Purchases made through any third-party sellers on marketplaces such as Amazon, eBay, The Home Depot, Wayfair, Walmart, Bed Bath & Beyond, or similar platforms will void the warranty.